Frequently asked questions

Open your dashboard and click New Form, then either start blank and add fields with the drag-and-drop builder, or pick a ready-made template from Forms → Templates that pre-fills fields for you. Publish when you're happy and share the link.

Text, email, phone, number, textarea, dropdown, radio, checkbox, file upload, date, time, url, rating, address, image display, signature, ranking and NPS.

Yes. Open the form in the builder, click Share, and use the QR Code tab — choose a size and PNG or SVG, then download it. The same Share panel also has one-click social sharing, a trackable link and an embed snippet.

Every response lands in Submissions in real time. Use the search box to filter, then Export to Excel or Export to CSV to download everything that matches — file answers export as clickable links.

Yes — open a form's Analytics tab for a per-field completion-rate breakdown, so you can spot exactly where respondents drop off.

Google Sheets, Slack, Mailchimp, Klaviyo, HubSpot, Zapier and n8n are available today; Google Calendar, Airtable and Salesforce are on the roadmap. A per-form webhook can bridge to almost anything in the meantime — see the integrations docs for setup steps.

This is usually an expired Google token. Open the integration card on the Integrations page and click "Reconnect Google account" to re-authorize; sync resumes automatically after that.

Yes — use "Sync all data" on the Google Sheets integration to push submissions that came in before you connected.

Free, Team, Business and Enterprise, each available monthly or yearly (yearly is discounted to 10 months' price for 12 months of service). Free includes 3 forms, unlimited responses and all field types; higher tiers raise form/seat limits, add white-label branding, custom domains and more AI credits.

Click Upgrade on any paid plan in Billing. Self-serve checkout isn't live yet — you'll see a “Coming soon” message, since billing is still rolling out across the OneOS suite. In the meantime, email support@pixelperfect.co.in and we'll help you get set up sooner.

Yes — SMS and WhatsApp notifications are a per-message add-on you can enable from the Messaging add-ons card in Billing, independent of your plan.

Yes — Settings has a manual UPI payment option: turn it on and add your UPI ID, payee name and a QR code image to show a "Pay via UPI" block on your published forms.

Yes. OneForm is part of the OneOS suite (oneos.in), and your account, session and password are shared across OneOS products via the same authentication system — sign in once and you're recognized across the suite.

Go to Team, enter a teammate's email and a role (Member or Admin), then Send invitation. They sign in with that same email — Google or a magic link — and are added to your organization automatically on first sign-in, no password setup required.

Only you and the teammates you've invited to your organization. Roles are owner, admin and member; owners and admins can manage the team, and the org owner can't be removed.

See the Security page for details on encryption, infrastructure and sub-processors.

Check the documentation first — it covers every module step by step. If you\'re still stuck, use the support form or email support@pixelperfect.co.in — we usually reply within 1–2 business days.